Privacy Policy
Effective Date: April 10, 2025
This Privacy Policy describes how Hoverside (“Hoverside,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our services. By using Hoverside’s website, applications, and integrations (collectively, the “Services”), you agree to the terms of this Privacy Policy.
We may update this Privacy Policy periodically. If we make material changes, we will notify you via the Services or by email. Continued use of the Services after updates means you accept the revised Policy. If you have any questions, please contact us at [email protected].
Information We Collect
We collect information in three primary ways: (a) when you provide it to us, (b) automatically when you use the Services, and (c) from third-party sources you’ve connected to your account.
Information You Provide
- Account Info: Name, email address, profile details, and any project-related data you submit.
- Payment Info: Payment and billing details are handled by third-party payment processors. We do not store your full payment information.
- Support & Communications: When you contact us or respond to surveys, we collect your communication and any associated data.
- Project Content: Emails, labels, contacts, and integration data you connect to Hoverside (e.g., from Gmail, Dropbox, Asana, Notion, etc).
Information Collected Automatically
We collect usage and technical data such as:
- IP address, browser type, operating system
- Device identifiers and user session metrics
- Pages visited and actions taken within the Services
- Referral links and interaction with third-party integrations
We may use cookies and similar technologies for analytics, performance, and personalization. You can manage your preferences via your browser or in-app settings.
Third-Party Integration Data
When you connect external services (e.g., Gmail, Google Drive, Dropbox, Notion, Asana, HubSpot), we access data strictly to provide the functionality you’ve enabled:
- We do not use this data to train generalized AI or machine learning models.
- We do not use this data for advertising or marketing outside your account context.
- We access data via official APIs in compliance with third-party data usage policies (e.g., Google API Services User Data Policy).
How We Use Your Information
We use your data to:
Operate and maintain your Hoverside account and Services
Automate workflows based on your integrations (e.g., syncing files, updating CRMs, labeling threads)
Communicate with you (e.g., product updates, support, and transactional emails)
Improve and personalize the Services, including usage analytics and troubleshooting
Comply with legal obligations and protect against fraud or abuse
We may also use aggregated, de-identified data for internal research or product development. This data cannot be linked back to you individually.
Sharing Your Information
We only share your information in the following cases:
Your Organization: If you use a work email tied to an organization account, your admin may have access to workspace information.
- Service Providers: Vendors and partners who help us provide the Services (e.g., cloud storage, analytics).
With Consent: You may authorize us to share data with external services (e.g., Dropbox, Asana) as part of a project or workflow.
Legal Reasons: To comply with laws, regulations, legal processes, or enforceable government requests.
Business Transfers: In the case of a merger, acquisition, or asset sale, your information may be transferred to a successor entity’s new privacy policy.
We do not sell your personal data to third parties.
Your Choices and Rights
You have control over your information:
Manage Account Data: You can view, edit, or delete personal data via your Hoverside account settings.
Email Preferences: You can opt out of marketing emails at any time using the unsubscribe link.
Cookie Preferences: Adjust browser or in-app cookie settings.
Revoke Integrations: Disconnect third-party apps from within your settings.
Depending on your location, you may have additional rights (e.g., access, correction, deletion, or restriction). To exercise these rights, contact [email protected].
Data Retention & Security
Data Retention
We retain your data for as long as needed to provide the Services and fulfill the purposes described in this Policy. We may also retain information to meet legal, audit, or security obligations.
Data Security
We implement reasonable and appropriate technical and organizational safeguards to protect your personal data. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.
International Transfers
If you access the Services from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States or other jurisdictions with different data protection laws.
Children’s Privacy
Hoverside is not intended for individuals under 13 (or under 16 in the EEA). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, contact us and we will take appropriate action.
Contact Us
If you have any questions about this Privacy Policy or your data, contact:
Partner Client, LLC
651 N Broad Street Suite 201
Middletown, DE 19709